Gaming should be a source of fun — not stress or financial harm. cvc99 believes every member deserves to play with self-awareness, within their limits, and with a sense of responsibility. We are always here to support you on that journey.
A quick overview of the protection and support measures we have in place at cvc99
On cvc99, you can set your own daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately.
Set a time limit before you start playing. cvc99's session limit tool will automatically alert you when your allocated time is up.
If you feel the need, take a break from the platform for a set period. Options range from 30 days up to permanent self-exclusion.
Cvc99 strictly enforces an 18+ policy. Age verification during registration ensures minors are completely blocked from accessing the platform.
Set a daily or weekly loss limit. Once you reach that limit, your account will be automatically suspended for the rest of that day.
If you are experiencing gaming addiction or related concerns, you will be connected with cvc99's trained support team as well as external specialist organizations.
If gaming is causing you stress or anxiety, contact cvc99 via live chat — we are here 24/7.
Gaming is for entertainment only. Never play with borrowed money or your savings.
Responsible gaming means treating gaming as a form of entertainment — knowing your limits, managing your budget, and recognizing when to stop. cvc99 believes that genuine enjoyment requires a responsible approach to gaming.
Online gaming is growing fast in Bangladesh. But like any form of entertainment, too much of it can cause problems. cvc99's responsible gaming policy is designed to keep you in control — so the fun stays, without affecting other areas of your life.
Cvc99's responsible gaming policy is built to international standards. We never want our members to play under duress or at their own expense. Our tools are here to help you make the right decisions for yourself.
We don't always notice when gaming shifts from a hobby to a problem. Watch out for these warning signs.
Remember, these signs are not a sign of weakness. If you recognize a problem at any point, reaching out to cvc99 for support takes real courage.
Cvc99 offers a range of effective tools to help keep you safe on the platform. How and when you use them is entirely up to you.
Set a daily, weekly, or monthly limit on how much you deposit. Changing the limit requires a 24-hour waiting period.
Set a maximum loss amount per day or week. Once the limit is reached, your session for that day will automatically end.
Decide in advance how long you want to play. Once that time is up, you'll receive a pop-up reminder to stop.
A popup notification every 30, 60, or 90 minutes will remind you how long you've been playing and how much you've won or lost.
Take a temporary break lasting anywhere from 24 hours to 6 weeks. Your account will be inaccessible during this time.
Choose self-exclusion for anywhere from 6 months to permanently. During this time, opening a new account will also be blocked.
Activating self-exclusion or cooling-off on cvc99 is straightforward. Just follow the steps below.
Log in to your cvc99 account and go to your profile settings.
Click on the "Responsible Gaming" option in the Settings menu.
Deposit limit, session timer, cooling-off, or self-exclusion — choose the tool that works best for you.
Enter the amount or duration and confirm. Changes will take effect immediately.
If you need help or have any concerns, reach out to the cvc99 team via live chat.
Be honest with yourself. If you answer "yes" to 3 or more of the questions below, consider reaching out to cvc99 for support.
Do you regularly end up spending more than your set budget?
Do you keep trying to win back money you've lost?
Do you hide your gaming from family or loved ones?
Do you feel restless or on edge when you are not playing?
Has gaming affected your ability to focus on work or studies?
Have you tried to stop gaming but found you couldn't?
Have you ever borrowed money or spent your savings on gaming?
3 or more "Yes" answers — activate cvc99's responsible gaming tools. 5 or more "Yes" answers — seek help immediately and consider self-exclusion.
A few simple habits can make a real difference in keeping your gaming experience enjoyable every time.
Decide how much you are willing to spend before you start playing, and never go beyond that. Think of it as the cost of entertainment.
Don't play when you're angry, sad, or stressed. Your judgment suffers when your mood is off.
Take at least a 10-minute break every hour. Get up, walk around, drink some water — then come back.
Enjoy your wins, but resist the urge to immediately raise your stakes. Take a moment to appreciate the win — and consider calling it a day.
Let someone close to you know that you play. Being open about it reduces the chance of things getting out of hand.
Never borrow money or dip into your savings to fund gaming. Only play with money you can afford to lose.
Cvc99 is always here for you. Reach out to our team with any gaming-related concerns.
Talk to our support team directly, 24 hours a day, 7 days a week.
[email protected] — Share your concerns with us in complete confidence.
We can connect you with a professional gaming addiction specialist if needed.
Answers to members' common questions about responsible gaming
Join cvc99 with a commitment to responsible gaming. Use our protection tools and enjoy safe, worry-free entertainment.